Anything that helps businesses to monitor and develop their customer relationships is extremely
valuable. Feedback from clients has been incredibly positive, with many of them already addressing issues i360Experience has identified.
Director, Business Link
Domain expertise and comparative insight
We live and breathe customer and employee engagement; we collate, analyse,
report, and act on this kind of data day in day out. We have comparative
advantage gained from undertaking ...
Quality output delivered efficiently and quickly
Research is a very serious and time consuming job; we have specialist
facilities, software, equipment, and technical expertise that enables us to
deliver your project quickly ...
Your resource free to focus on your business
Research and any subsequent improvement program are specialist fields and
resource intensive activities. In today’s tough climate, downsizing activity is
dictating that companies do more with less ...
Reduced costs whilst retaining control
Research can be an ad-hoc or seasonal activity; in which case does it really
require the recruitment of permanent, specialist labour and all the cost
associated with employee recruitment ...
Shared risk and a comprehensive approach
Conducting research requires the understanding of and the conforming to a number
of ethical and DPA standards. Furthermore, unclear objectives, poor sample
quality, and ...
Balanced and objective insight
Objectivity in research is essential if results are to depict an accurate
picture of the state of play. However it can be difficult to remain objective
when measuring your performance from within ...
Optimised return on investment
Obtaining quality and robust data is dependent on the researcher gaining
credibility and trust with research participants, such that they are willing to
take part and and be candid in their responses ...